F&B Supervisor - Pestana Plaza Mayor

Fecha: 31 jul 2025

Ubicación: Madrid, MD, ES

Empresa: Pestana Hotel Group

Alcance

Ensure a successful daily operation of the F&B department of the respective unit(s), supervising and organising all food services - breakfast, lunch, dinner, snacks and quick meals according to company standards, raising quality expectations.

Responsabilidades y áreas de actuación

Coordinate the restaurant and bar team - Provide clear guidance to team members, assigning work and instructing the team in the details of the work. - Observe performance and encourage improvement, ensuring that productivity, efficiency and service standards are met. - Maintain a safe working environment for co-workers and ensure compliance with all policies and procedures. Ensure restaurant rooms preparation - Supervise the mise-en-place, including the placement of linen, dishware and glasses, as well as the preparation of buffets for breakfast and other quick meal services. - Plan and coordinate all room service activities to ensure efficient operation. Ensure quality standards - Visually inspect F&B outlets and equipment for cleanliness and physical appearance. - Coordinate events, in particular the organization of spaces and the coordination of suppliers. Assist clients during events in everything that may be necessary. - Control beverage costs, food waste, product inventory, expenses and payroll to meet or exceed budget targets. - Review trends in food services. Recommend and initiate changes to maximize goals and objectives.

Competencias de comportamiento

Planificación y organización (Ser Eficiente)
Cómo afrontar la complejidad (ser eficiente)
Liderazgo y desarrollo de las personas (Ser colaborativo)
Orientación empresarial (ser eficiente)
Orientación hacia los objetivos (Ser Eficiente)
Adaptación a la transformación (Ser Ágil)
Centrarse en el cliente interno y externo (ser apasionado)
Capacidad de innovación (Ser Ágil)
Trabajo en equipo (Ser Colaborativo)
Análisis y resolución de problemas (Ser Eficiente)
Resiliencia (Ser Ágil)
Rigor y atención al detalle (ser eficiente)
Proactividad (Ser Eficiente)
Conciencia ambiental y social (Ser Consciente)

Competencias técnicas

F&B Operations Management
Restaurant operations management
Wine service
Bar operations management
F&B Service
Customer Service
F&B software (Micros)
English