Front Office Manager, Pestana Brussels Schuman 1

What are your responsibilities?

- Ensuring smooth operations at the front desk and in the reservations department

- Adhering to and implementing Pestana standards

- Supervising, monitoring, and training reception and reservations staff as well as night auditors

- Conducting employee performance reviews

- Coordinating shift and vacation schedules

- Maintaining constant communication and coordination with other departments

What do we expect from you?

- Completed vocational training in the hospitality industry or a similar qualification

- Experience working at the front desk

- Flexibility, the ability to work well in a team, and a confident leadership style

- Good command of French and English; knowledge of additional foreign languages is a plus

- A sociable personality, energetic, and someone who leads by example

- Entrepreneurial mindset, proactivity, and independence

What can you expect from us?

- Regular working hours, and NO split shifts

- Work-time account—nothing gets lost here!

- Employee and department celebrations, such as the year-end party or summer party

- Provision and cleaning of work uniforms

- Training and development opportunities in an internationally active company

- Employee rates and “family & friends” discounts for stays at Pestana Hotels worldwide


If your profile matches this description and you are eager for a new challenge kindly send us your CV.