Front Office Agent - Pestana Amsterdam Riverside

Cidade:  Amsterdam

F&B Operations employee – Full Time


Hi new colleague?

Nice to meet you. My name is Francisca, HR Business Partner for the Pestana Amsterdam Riverside. A beautiful hotel where we are looking for passionate colleagues. Are you a person who knows how to deal with busy challenging days? You are a fan of bottom-up ideas and ensure that the right ideas are worked out and implemented. Are you service orientated, hardworking and do you love to work in the exciting hospitality branch? Then we are looking for you!

The PESTANA HOTEL GROUP is the largest multinational group of Portuguese origin in the tourism sector, is present in 16 countries, has 12,000 rooms under direct management, has a global team of 7,000 professionals and is chosen by over 3 million customers/year. Our Hotel specifically count with 154 rooms & suites, a Spa, including an indoor swimming pool and sauna, a gym, 10 meeting rooms and our beautiful restaurant & bar. This hotel is your new luxury home in Amsterdam.




What will you be doing:


  • Delivering high service with attention to detail in the restaurant, breakfast, in room dining and meeting areas.
  • Take orders and serve the guests, provide information about the menu 
  • You will act as a host/hostess and be the 1st point of contact for our guests.


What we need from you:


  • Having a high class service with your own personal touch
  • Able to work during breakfast, lunch, dinner or late night events.
  • We do it as a team. Your personal input is important but together we can bring it even higher to a next level.



Job requirements:

We value people that:

  • Have a passion for food and drinks
  • Speak English (Dutch is preference)
  • Have prior experience in a similar position.
  • Are hands-on, guest-oriented, and representative.
  • Are independent but also a team player.
  • Enjoys interacting with both guests and colleagues.



What is in it for you:

  • Full Time employment
  • Salary in accordance with the hospitality employment conditions, appropriate to the position and experience
  • A dynamic but relaxed, international work environment
  • Friendly, passionate & fun colleagues
  • International growth opportunities, as priority is given to applications within the Pestana Hotel Group worldwide
  • Learning and development opportunities through our online courses.
  • 1-night Guest Experience in our hotel including breakfast
  • Access to the hotel gym



Do you want to:

  • Work in a five-star hotel in Amsterdam
  • Build together on the success of our hotel.
  • And… do you have that true service spirit!

Still enthusiastic after reading all of this. Want to become part of our team? Then I would like to invite you to be creative and share your motivation and CV to

Congratulations, you have reached the end of this vacancy!


Segmento de Emprego: Hotel Reception, Network, Tourism, Travel Industry, Hospitality, Travel, Technology