Pestana Chelsea Bridge, London - Hotel Operations Manager

Pestana Chelsea Bridge, London - Hotel Operations Manager

Are you client- and service orientated? A true leader? And you are not afraid to make decisions? Then we are looking for you!

Pestana Chelsea Bridge Hotel is nestled between scenic Battersea Park, the river Thames and iconic Battersea Power Station. Pestana Chelsea Bridge is part of the Pestana Group which is the largest Portuguese hotel chain.

Overlooking Battersea Park, the 4-Star Pestana Chelsea Bridge offers stylish rooms (#217), meeting rooms, a spa and a pool.

Position:
As Operations Manager you will support the General Manager in all day-to-day operations, ensuring the smooth running of the hotel, with a very strong focus on food and beverage operations.

Responsibilities:
• Overall management of the Operational Departments and managing all HOD's.
• Achieving operational budgets and targets.
• Implement standards and ensure their delivery across all departments in the hotel.
• Oversee internal sales and F&B reservations, ensuring all hotel targets and standards are achieved.
• Oversee all VIP guests and special events are coordinated and planned correctly.
• Ensure a highly customer focused environment, by building a focused team in all areas of the hotel.
• Coordinate HOD/ Operational and meetings, driving overall hotel business aims on a weekly basis.

We expect someone with:
• Proven experience in a similar 4* property.
• Degree (preferred) (Hotel Management / Tourism or Business Management).
• Fluent knowledge of English (spoken and written).
• Must have a strong food and beverage background.
• A very high level of personal presentation is essential within this position.
• Knowledge of budgetary management is required to work with the General Manager.
• Excellent customer focus with outstanding interpersonal and communication skills with guests & staff.
• Ability to motivate and inspire the team to exceed customer expectations.

Congratulations, you have reached the end of this vacancy!

Does this mean that you are still enthusiastic? And do you see yourself in our team? Then we invite you to share with us your CV and motivation letter.