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Housekeeping Supervisor - Pestana Amsterdam Riverside

Cidade:  Amsterdam

Housekeeping Supervisor


Are you a colleague who knows how to deal with busy challenging days? Stress, what is that? Do you have hospitality running through your veins and would like to share this passion? Are you service orientated, hardworking and do you love to work in the exciting hospitality branch? Then we are looking for you!

Rising above the hippest part of town, De Pijp, Pestana Amsterdam Riverside is a 5-star hotel in the heart of Amsterdam. Located in the former Town Hall and Archive of the Amstel Community, it is a true National Monument. Pestana Amsterdam Riverside is part of the Pestana Group which is the largest Portuguese hotel chain. Pestana Hotels and Resorts has 100 hotels with over 10,700 rooms.

With 154 rooms & suites, a Spa, including an indoor swimming pool and sauna, a gym, 10 meeting rooms and our beautiful restaurant & bar. This hotel is your new luxury home in Amsterdam. To know more about us please access our website: https://www.pestanacollection.com/nl/hotel/pestana-amsterdam-riverside


Do you want to:

  • Work in a five-star hotel in Amsterdam
  • Build together on the success of our Housekeeping department and the hotel as a whole
  • And… do you have that true service spirit!


Please apply now!!

The role
The Housekeeping Supervisor will work with an external cleaning company and manages the department together with the Housekeeping Manager.

You will supervise all activities related to housekeeping, ensuring company quality standards compliance by all team members. Maintain assigned areas in an orderly and attractive manner, certifying that the highest degree of cleanliness and sanitation is maintained.


Job requirements:

  • Have a minimum of two years’ experience in Housekeeping Supervision in hospitality; field or similar industry.
  • Speak English (additional languages are a plus).
  • Have experience in public contact or customer service position required.
  • You have enthusiastic and positive thinking.
  • You are flexible and adaptable to change.
  • Someone who often thinks: “Can we do it better?”.




What will you be doing:

  • Provide leadership and direction for all housekeeping activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas.
  • Maintain a regularly scheduled cleaning program.
  • Inspect guest rooms, public areas and heart of the house for cleanliness.
  • Check and control room’s mini-bars and tea & coffee facilities.
  • Update room statuses in Opera for the Front Office Team to have access to an accurate data.
  • Ensure that the team operates smoothly, leading, motivating, and creating a good working atmosphere.
  • Ensure housekeeping requests from guests or management are responded to in a timely, efficient, and friendly manner.
  • Prepare the work schedules taking each person’s skills into account and maintaining compliance with budgetary guidelines.
  • Log lost & found items to maintain control and safely store them.


We offer:

  • Full-time employment
  • Salary in accordance with the hospitality employment conditions, appropriate to the position and experience
  • A dynamic but relaxed, international work environment
  • Friendly, passionate & fun colleagues
  • Special discount rates for over 100 Pestana properties worldwide
  • International growth opportunities, as priority is given to applications within the Pestana Hotel Group worldwide
  • Learning and development opportunities through our online courses
  • 1-night Guest Experience in our hotel including breakfast


Hi new colleague?

Nice to meet you. My name is Francisca, HR Business Partner for the Pestana Amsterdam Riverside. A beautiful hotel where we are looking for passionate colleagues. Because we have a small team, there is a lot of freedom – this comes with responsibility. The bar is high - and you should like that.


Congratulations, you have reached the end of this vacancy!

Does this mean that you are still enthusiastic? And do you see yourself in our team? Then I invite you to be creative and share your motivation to hr.amsterdam@pestana.com.



Data Limite de Candidatura::  30-02-2022

Segmento de Emprego: Housekeeping, Manager, Network, Healthcare, Hospitality, Management, Technology