F&B Manager - Pestana CR7 Gran Via

City:  Madrid

Scope

Ensure a successful daily operation of the F&B department of the respective unit(s), supervising and organising all food services - breakfast, lunch, dinner, snacks and quick meals according to company standards, raising quality expectations.

Responsabilities and areas of action

- Directs, coordinates and guides the food and beverage sector in the hotel units - Provide clear guidance to team members, assigning work and instructing the team in the details of the work. - Observe performance and encourage improvement, ensuring that productivity, efficiency and service standards are met. - Maintain a safe working environment for co-workers and ensure compliance with all policies and procedures. Ensure restaurant rooms preparation. - Do a price comparison of the products to be obtained and prepare estimates of the daily and monthly costs per section and throughout the department responsible for. - Elaborate and propose for approval menus and beverage lists and their respective prices. - Supervise the mise-en-place, including the placement of linen, dishware and glasses, as well as the preparation of buffets for breakfast and other quick meal services. - Plan and coordinate all room service activities to ensure efficient operation. Ensure quality standards - Visually inspect F&B outlets and equipment for cleanliness and physical appearance. - Coordinate events, in particular the organization of spaces and the coordination of suppliers. Assist clients during events in everything that may be necessary. - Control beverage costs, food waste, product inventory, expenses and payroll to meet or exceed budget targets. - Determine the daily consumptions and make the final inventories, providing averages and statistics. - Review trends in food services. Recommend and initiate changes to maximize goals and objectives. - Control the expenses and revenues of the food and beverage sections, according to the established standards, informing management of possible failures. - Submit to the management on a regular basis reports regarding the department’s operation and also inform about the items and products that give more revenue as well as the ones that should be eliminated.

Behavioral Competencies

Planning and Organization (Be Efficient)
Strategic Vision (Be Efficient)
Dealing with complexity (Being Efficient)
Leadership and People Development (Be Collaborative)
Business Orientation (Be Efficient)
Goal Orientation (Be Efficient)
Adaptation to Transformation (Be Agile)
Focus on the internal and external customer (Being Passionate)
Innovation (Be Agile)
Team-work (Be Collaborative)
Problem Analysis and Solving (Be Efficient)
Resilience (Be Agile)
Rigor and Attention to Detail (Be Efficient)
Best market Practices (Be Efficient)
Proactivity (Be Efficient)
Enviromental and social Consciousness (Be Conscious)

Technical Competencies

Customer Service
Restaurant operations management
Wine service
Bar operations management
F&B Operations Management
F&B Service
Events Management
F&B software (Micros)
Accounting software (SAP)
Team Management
English


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